Privacy Policy for A3 Superior Pest Control LLC
Last Updated: January 19, 2026
A3 Superior Pest Control LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.a3superiorpestcontrol.com), fill out an opt-in form, or interact with our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information you provide when you:
- Fill out an opt-in form on our website to request a call, email, or text from us.
- Contact us directly via phone, email, or other communication methods.
- Interact with our services, such as scheduling pest control appointments.
Types of Information Collected:
- Personal Identifiers: Name, email address, phone number, and physical address.
- Communication Preferences: Your preference for receiving calls, emails, or texts.
- Service Details: Information related to your pest control needs or inquiries.
- Automatically Collected Data: IP address, browser type, device information, and website usage data (via cookies or analytics tools, if applicable).
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries or requests for pest control services (e.g., scheduling calls, sending emails, or texting appointment confirmations).
- Manage customer relationships and maintain service records using our Customer Relationship Management (CRM) systems, such as Fieldwork HQ or High Level.
- Improve our website and services through analytics (e.g., understanding website traffic patterns).
- Comply with legal obligations, such as responding to data requests under applicable privacy laws.
We do not sell your personal information or share it with third parties for marketing purposes.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from A3 Superior Pest Control, from 973-552-9443 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 973-552-9443 or service@a3superior.com. Mobile opt-in information is never shared with third parties
3. Sharing Your Information
We only share your personal information with:
- CRM Providers: Trusted CRM platforms (e.g., Fieldwork HQ or High Level) to store and manage your contact information for the sole purpose of communicating with you about our services. These providers are contractually obligated to protect your data and comply with applicable privacy laws.
- Legal Authorities: If required by law, regulation, or legal process (e.g., to comply with a court order or government investigation).
4. Your Rights Under Privacy Laws
Depending on your location, you may have the following rights regarding your personal information:
- Right to Know/Access: Request information about the personal data we collect, use, or disclose.
- Right to Delete: Request deletion of your personal data, subject to certain exceptions (e.g., data needed to complete a service).
- Right to Opt-Out: Opt out of the sale of your personal information (not applicable, as we do not sell your data).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- GDPR-Specific Rights (for EU Residents): Right to rectify inaccurate data, restrict processing, data portability, and object to processing.
- Required Additions to the Privacy Policy
- Use and Sharing of Consumer Data
We use your personal information to provide SMS registration services and may share it with service providers for this purpose. For questions or to exercise your rights, please contact us at service@a3superior.com or call us toll free at 877-757-7767 - Data Transfer Restrictions
We do not transfer your personal data to any external organizations under any circumstances, including with your consent. We have strict internal policies and technical measures in place to prevent unauthorized access or sharing of your data. - Opt-Out Instructions
You may opt out of future SMS communications at any time by replying STOP or UNSUBSCRIBE to any message you receive. - Message Types: Describe the kinds of messages users will receive (e.g., transactional, promotional, conversational).
- Message Frequency: Messages will be sent weekly.
- Rate Notice: Message and data rates may apply.
- Opt-Out Instructions: Explain how users can stop receiving messages (reply stop or quit
- Help Instructions:
- You will receive transactional SMS messages related to your account.
- Messages will be sent no more than once per week.
- Message and data rates may apply.
- To stop receiving messages, text STOP.
- For help, text HELP.
To exercise these rights, contact us at:
- Email: service@a3superior.com
- Phone: 973-552-9443
- Mail: A3 Superior Pest Control LLC, 432A US 206 Montague NJ 07827
We will respond to requests within the timeframes required by law (e.g., 45 days for CCPA requests, 30 days for GDPR requests).
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as providing services or complying with legal obligations. For example:
- Contact information from opt-in forms is retained for the duration of our business relationship or until you request deletion.
- Data no longer needed is securely deleted in accordance with our data retention policies.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of data transmitted through our website (e.g., via SSL/TLS).
- Access controls to limit who can view your data within our organization.
- Regular security assessments of our CRM providers to ensure compliance with industry standards.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable, or create one if you use cookies).
8. International Data Transfers
If you are located outside the United States (e.g., in the EU), your data may be transferred to and processed in the United States. We ensure that our CRM providers comply with GDPR requirements for international data transfers, such as using Standard Contractual Clauses.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us to request deletion.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Please review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: service@a3superior.com
- Phone: 973-552-9443
- Mail: A3 Superior Pest Control LLC, 432A US 206 Montague NJ 07827
12. Compliance with Regulations
We comply with applicable data protection laws, including but not limited to:
- GDPR: For EU residents, we ensure explicit consent, data minimization, and robust security measures.
- CCPA: For California residents, we provide transparency, opt-out rights (though not applicable), and deletion rights.
- Other Laws: We adhere to state-specific laws (e.g., Virginia CDPA, Colorado CPA) and federal regulations as applicable.
If you are an EU resident and have unresolved concerns, you may contact your local data protection authority. For CCPA-related complaints, you may contact the California Attorney General.
1. INTRODUCTION
ThemeREX (website url address: https://themerex.net/) appreciates your business and trust. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
2. DATA COLLECTED
DATA STORAGE LOCATION
We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.PURCHASE DATA
To receive product support, you have to have one or more Envato/ThemeREX purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.COMMENTS
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.CONTACT FORM
Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
X
We use the X API to display our tweets timeline on our site. X has its own cookie and privacy policies over which we have no control. Your IP is not sent to a X server until you consent to it. See their privacy policy here: X Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:ENVATO PTY LTD
For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.TICKSY
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.